Virtual Assistant for Tucson Medical Therapy Services

We are a leading provider of home health physical therapy occupational therapy and speech therapy services in Tucson, and we're currently looking for a dedicated Virtual Assistant to join our team. This role is critical in ensuring the smooth operation of our scheduling and communication processes, directly impacting the quality of care we provide to our patients.

Job Duties:
Monitor and Utilize Communication Tools: You will use WhatsApp for real-time communication with our therapists. Efficient Scheduling: Utilize our Electronic Health Record (EHR) system, WellSky, for scheduling new patient appointments and managing the appointment calendar to maximize efficiency and meet our patients' needs.

Coordination: Act as the liaison between patients and therapists, coordinating schedules and other essential duties via WhatsApp.

Administrative Support: Assist with various administrative tasks as assigned, contributing to the smooth operation of our services. Schedule visits for therapists, communicate with the therapists as needed to make sure they are able to meet the needs of the patients as ordered. Do chart reviews and make sure orders are put in appropriately for the therapists.

Quick Learner: We value tea m me mbers who can quickly understand and implement our processes, contributing to our mission of delivering top-notch therapy services.

Requirements: Proven experience as a Virtual Assistant, need to be licensed as a PT or nurse with medical background knowledge. Exceptional written and verbal communication skills. Strong organizational skills and the ability to manage time effectively. A keen eye for detail. Proficiency in computer systems, including EHR software, spreadsheets, and Google Workspace. Knowledge of medical terminology and insurance procedures. A commitment to confidentiality, discretion, and HIPAA compliance. Self-motivated with the ability to work independently and with minimal supervision. Reliable internet connection and the necessary hardware/software for remote work. Must use Timedoctor for time tracking. Need to be able to work during business hours for Arizona time and some weekend hours as needed.


Bonus Points: Direct experience with EHR systems in home health, especially Kinnser/WellSky. Previous work in a physical therapy or rehabilitation setting. This position offers a fantastic opportunity to contribute to a team that makes a difference in the lives of our patients. You'll gain invaluable experience in the healthcare sector, particularly in home health therapy, and work in a supportive, innovative environment.

To Apply: Please SEND A VOICE RECORDING OF YOU READING THIS JOB POST (candidates will no be considered if they do not follow the directions, message me your resume and a cover letter, making sure to put "I WANT TO APPLY AS A HOME HEALTH PHYSICAL THERAPY MEDICAL ASSISTANT" in the subject line of the email .

Join us in our mission to provide exceptional care and support to our patients through efficient and compassionate service. We look forward to hearing from you!