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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Director of Operations | Dayshift | Telco | BPO

Salary undisclosed

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Role Overview:

Oversee all aspects of contact center operations, leading a team of approximately 600 customer service representatives and support staff to ensure operational excellence and superior customer experience.

Key Responsibilities:
  • Provide strategic direction to achieve business objectives and exceed performance metrics
  • Manage and develop Operations Managers and supervisors, fostering high performance and engagement
  • Establish and monitor key performance indicators (KPIs) for the contact center
  • Drive process improvement initiatives to enhance operational efficiency
  • Champion a customer-first mindset across the center
  • Leverage technology to improve service delivery and reporting
  • Collaborate with IT, HR, and Marketing to align operations with business goals
  • Manage the contact center budget for optimal resource utilization
  • Ensure compliance with legal and regulatory requirements


Qualifications:
  • 10+ years of senior leadership experience in a contact center environment
  • 5+ years of experience in the telecommunications (telco) industry; experience with Australian telco is a plus
  • Strong understanding of contact center operations, technology, and performance metrics
  • Proven success in achieving operational excellence and KPI targets
  • Excellent leadership and people management skills
  • Strategic thinker with effective communication and interpersonal skills
  • Ability to motivate and inspire a diverse team


Additional Information:
  • Occasional travel to Melbourne, Australia may be required
  • Competitive salary and benefits package based on experience
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