Customer Service support, Executive assistant

As a key support member of a small team, you will report to and work directly with the CEO and Founder of enterprise nudelkart.com . This is a crucial role in the organisation and you will be fully supported to achieve the goals with access to the full team: CEO, lawyers, accountants, designers and Sales.


Keeping the whole team including contractors, CEO and board on track and focussed on priorities·
Support Sales by monitoring and responding to customer enquiries with 100% accuracy and never letting an issue or request go by without a prompt and well thought out solution
Tracking, reporting and daily management of customer databases
Support business, sales and marketing plans;
Operations: support CEO with production of Nüdel resources including assisting with material ordering, logistics, safety and compliance.
End of month reporting including board reports, funders reports, AGM and Annual report with support from our accountant.
Support Sales and assist with marketing functions
Admin and support work for the CEO and Team, such as asset and calendar management as well as process and system implementation
Source, prepare & apply for grant applications in consultation with CEO
Occasional social media, google and facebook Ad support in consultation with specialist contractors


About you

Can work autonomously and love supporting others ;
You’re a self-starter and highly motivated
Happy to get your hands dirty;
Excellent english CREATIVE writing ability based on listening to the founders podcast and reading marketing materials you will be able to write email s and marketing copy with the support of AI.
creating, editing and understanding complex spreadsheets of customer information and being able to effectively filter and search for solutions and patterns in the data is essential
Working with the founder and CEO to create better systems and processes so the organisation is constantly improving and not repeating practices that are inefficient.

Can’t isn’t in your vocabulary, if you haven’t done it before, we will give you the tools if you’re willing to give it a go and learn it;
Super organised and love a spreadsheet; multitasking is your middle name;

A passion for childhood development, educations, creativity and play-based learning preferred - not essential
Love diversity
Have great communication skills including especially written and verbal;
Great verbal and written presentation skills when required
Relevant and proven industry experience, (a minimum of 3 years) in an operations focused/admin role with some basic to mid level skills in accounting and spreadsheet management.
Previous corporate or commercial experience
And just remember, you don’t have to tick all the boxes
We are looking for someone that has experience in the corporate sector but looking for a refreshing change, can bounce from strategy to execution, and is willing to give anything a go.

At the end of the day, main thing we are seeking is an energetic, self-motivated person who has the skills we need and wants an exciting career path long-term with the organisation.


What we can offer

flexible online hours
working 4- 5 days per week depending on your mix of skills we need. The more diverse your range of skills are the more we can use you and the more hours you will work.
Working with a dedicated, passionate and friendly team.

This job will be paid in Australian dollars and will work during Australian , not US work hours so it would be a daytime job for Filipinos not night time.

Our business follows the Victorian School calendar and would allow for leave during school holidays (paid or unpaid) negotiable in line with business needs.



To apply you MUST follow the following:

Send me a message on this website so I can access your profile directly .
Please include DISC profile information if possible
Simply send your portfolio, resume and cover letter to a message here at online jobs. with your full name in a message and the times you are available for an interview and why you would like to work specifically with Nüdel Kart.
Personal , well written responses will show your enthusiasm as we are looking for someone passionate about what we do so do some research about us is helpful


We look forward to hearing from you.