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CSR | Non-voice (Product Digital Specialist) | Temp WFH

Salary undisclosed

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Responsibilities

  • First point of contact for request queries for the AUNZ market.
  • Approving expedited requests based on capacity analysis and urgency based on events for AUNZ.
  • Manage the creation and scheduling of discount and promo codes for online store promotions
  • Schedule banners and promotional content to align with marketing campaigns and product launches.
  • Update landing pages and ensure content accuracy and relevance based on client requests.
  • Collaborate closely with clients to understand their specific requirements and provide timely solutions.
  • Ensure accuracy in all content uploads, promotional setups, and site updates, maintaining an eye for detail.
  • Proactively troubleshoot and resolve any operational issues related to promotions or website updates.
  • Monitor the performance of banners and promotions and suggest optimizations as needed.

Qualifications

  • At least a College or 2-year vocational course graduate
  • Keen to details.
  • Must have experience in CMS platforms.
  • Detail-oriented, multi-tasker and can effectively manage multiple demands.
  • Able to interact, communicate and present ideas.
  • Excellent written and verbal communication skills.
  • Can work in Alabang, Muntinlupa once work onsite resumes.
  • Fixed day shift
  • Information Technology skills.