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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Quality Assurance Engineer

Salary undisclosed

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Shift time : 8 am – 5 pm US EST time

Job Description:

We are looking for a skilled Quality Assurance Engineer with expertise in NICE CXone to join our team.

In this role, you will be responsible for testing, validating, and ensuring the quality of our customer experience solutions built on the NICE CXone platform. You will work closely with developers, product teams, and business stakeholders to identify issues and ensure high-quality, seamless user experiences.

Key Responsibilities

Develop, document, and execute detailed test plans and test cases for NICE CXone implementations and integrations.

Perform end-to-end testing, including functional, regression, performance, and system testing on the CXone platform.

Identify and document defects, inconsistencies, and performance issues using defect tracking tools.

Collaborate with cross-functional teams (developers, business analysts, and product managers) to gather requirements and understand system functionality.

Perform API testing for integrations with CXone and third-party systems, ensuring all components work as intended.

Conduct testing of call flows, reporting, IVR configurations, and workforce management within NICE CXone.

Automate test cases where applicable using relevant QA automation tools.

Participate in code reviews and ensure alignment with quality assurance best practices.

Provide clear and concise documentation of test results and QA metrics to stakeholders.

Stay up-to-date with NICE CXone features, updates, and QA methodologies to ensure a forward-thinking approach.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field.

years of experience in software quality assurance with a focus on NICE CXone or other contact center platforms.

Strong understanding of NICE CXone features, including IVR, ACD, WFM, and Analytics.

Experience with manual and automated testing tools and methodologies.

Familiarity with API testing tools (e.g., Postman, SoapUI) for CXone integrations.

Strong analytical and problem-solving skills.

Excellent communication skills, with the ability to work in a collaborative team environment.

Experience in writing and executing SQL queries to validate data and reporting.

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