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Inbound Communication & Query Management
- Professionally manage and respond to inbound finance-related emails and queries concerning transactions, payments, orders, and statements. Ensure inquiries are resolved or redirected in a timely manner.
- Act as the first point of contact for finance inquiries, ensuring that communication channels are well-maintained and efficient.
- Reconcile credit card and bank feeds daily, ensuring transactions are correctly classified, discrepancies are resolved promptly, and all receipts are saved for reference.
- Maintain accurate and organised financial records to support monthly and quarterly reporting.
- Process supplier invoices promptly, ensuring timely payments and following up on outstanding debts to maintain cash flow.
- Create and maintain accurate records for new suppliers and clients in Xero and other relevant systems.
- Perform regular reconciliations of accounts payable and receivable, ensuring the accuracy of balances and addressing any disputes or inquiries.
- Issue client statements regularly and follow up on aged receivables according to company policies.
- Assist in month-end activities, including reconciling bank accounts, credit cards, and clearing/suspense accounts. Ensure AP, AR, and general ledger balances align with statements.
- Prepare working papers for external accountants and auditors to facilitate year-end reporting, ensuring compliance with Australian accounting standards.
- Assist in monitoring daily cash flow and preparing forecasts to ensure adequate liquidity for operations.
- Provide insights into budget variance analysis and assist in identifying potential cash shortfalls to the Finance Business Partner.
- Ensure accurate and up-to-date data entry in Xero for project and territory reporting. Update Trello boards to track actions related to order openings and deal closures in HubSpot.
- Assist in tracking and maintaining financial data accuracy for special events and marketing initiatives.
- Prepare and submit BAS, IAS, and other tax compliance documents on a monthly or quarterly basis, ensuring timely and accurate reporting.
- Assist in preparing and filing Fringe Benefits Tax (FBT) and Payroll Tax returns, ensuring compliance with statutory obligations.
- Collaborate with external accountants to ensure proper submission of tax returns and compliance documents.
- Manage and reconcile intercompany billing, drop-shipping transactions, and management fees. Ensure proper posting of intercompany loans and payments and resolve discrepancies.
- Prepare manual journals to adjust intercompany accounts as needed.
- Collate information for Finance related Policies and Procedures
- Create workflow process flows as well as work instructions to provide for robust financial controls and structure to our processes.
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