Customer Service Representative - US Life Insurance Account
Salary undisclosed
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Job Description
Essential Job Functions:
Essential Job Functions:
- Execute business process transactions, ensuring accuracy and adherence to established procedures
- Collaborate with senior analysts, managers, and other team members
- Assist in process improvement projects and data analysis
- Support the team in identifying process bottlenecks and maintaining quality standards
- Ensure compliance with established quality and procedural guidelines
- Contribute to updating and documenting process procedures
- Work with the team to achieve performance targets and quality standards
- Participate in training and development programs
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 1+ years of relevant work experience
- Proven experience in business process transactions
- Proficiencies in business process management and optimization
- A continuous learner that stays abreast with industry knowledge and technology
- Advanced degree in a relevant field a plus
- Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus
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