Lending Business Lead

Role Overview:

The Lending Business Lead is responsible for overseeing the day-to-day business service delivery and performance of UD Loans (UDL), ecosystems and Special Projects assigned by the Lending Business Head.

1. Develop, implement & execute strategies to achieve day to day business goals (booking and revenue targets)
2. Manage UD Loans performance and by providing guidance and support to the specialists.
3. Manage loan portfolios performance including but not limited to recoveries
4. Work with support groups to drive and deliver business projects and initiatives
5. Ensure compliance with lending regulations by following internal and industry standards
6. Manage and execute special projects

Key Responsibilities:

Develop and implement strategies to achieve business goals

• Work closely with the Business Head to establish targets, standards, goals, and key projects for the overall lending business success
• Develop and implement strategies to grow the lending business and achieve revenue targets
• Monitoring and analyzing market trends, competitor activities, and customer preferences to identify business opportunities.
• Thinking out of the box, performing experiments and pilots to drive disbursements and collection recoveries.

Overseeing the UD Loans lending team and providing guidance and support to drive performance.

• Drive business and strategic KPIs, monitor performance, build, train, and coach teams, perform consequence management, and execute business improvement initiatives
• Conducting periodic reviews of overall lending delivery and implementing process improvements as needed
• Responsible for facilitating and managing systems access related to UD loans.

Manage Loan Portfolio performance

• Managing loan portfolios and ensuring effective and efficient loan disbursement and collection processes.
• Providing regular reports and updates to senior management on the performance and outlook of the lending business.
• Analyzing financial performance, and conducting assessments to evaluate lending performance
• Monitoring loan performance, identifying early warning signs of default, and implementing corrective measures.
• Responsible for planning, forecasting, and managing Opex, budgets, and analyzing the financial and overall lending performance of the assigned business portfolio
• Ensure all roadblocks are addressed for smooth and effective disbursements and higher recoveries.
• Execute strong collection performance output by engaging the Collections team to deliver expected results.

Work with support groups

• Developing and managing relationships with key stakeholders, and bank groups, including borrowers, financial institutions, regulatory bodies, and vendors to deliver results.
• Collaboration with relevant stakeholders to assess and mitigate risks impacting business performance and achieving targets
• Work closely with the Lending product team to ensure timely implementation and activation of critical business builds.

Ensure compliance with lending regulations

• Ensuring compliance with lending regulations, internal policies, and industry practices
• Reviewing and approving lending-related business decisions and ensuring adherence to lending policies and procedures
• Responsible for automation of the business processes, drafting policies, and ensuring full documentation of the business processes.
• Ensuring completeness of BSP submissions, audit related items, and presentations.

Special Projects

• Work closely with the Business Head to identify projects that will support or enhance the lending process or create new lending opportunities.
• Perform project management to ensure accurate and on-time delivery of the special projects.
• Ensure timely delivery of the projects along with performance and financial outputs as expected.

Qualifications:

• Bachelor’s degree in business, finance, engineering or a related field. Master’s degree preferred.
• Proven experience in managing lending operations, preferably in a financial institution.
• In-depth knowledge of lending practices, regulations, and risk management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-oriented mindset and ability to meet tight deadlines.
• Proficient in using loan management systems and office applications.
• Strong leadership and decision-making abilities.
• Ability to adapt to changing markets, and fast-paced work environment and implement strategies accordingly.