Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Business IT Support Executive

Salary undisclosed

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Reporting Line

  • Senior LMS Engagement Manager

Primary Responsibilities

  • Works with the global training team and business IT team in rolling out global training products across the affiliates
  • Assists with the ad-hoc projects from the business IT team
  • Collaborates with other teams including external vendors to ensure quick resolution of the user problems
  • Provides end to end solution for cases raised by the affiliates
  • Provides knowledge and expertise (Subject Matter Expert) about the process and functionality of the business application.
  • Trains and gives support to end users of the business application
  • Conducts incident evaluation, replication of issue, gather essential information and include checking and trouble-shooting steps when escalating to other teams.
  • Prepares weekly and/or monthly reports to Management and/or Stakeholders on summary of application activities, highlights and statistics

Specific Responsibilities

  • Performs the tasks in rolling out global training product in the business application
  • Recommends solutions in implementing training products and ad-hoc projects
  • Review of ticket life cycle, follow up to end-users or technical team whenever necessary
  • Monitoring and tracking of cases for appropriate escalation and follow-up and update end-users
  • Keep track of known solutions, establish and develop application knowledge database and use findings to reply to end-users
  • Keep track of business operations documentations to ensure clear identification of business issues
  • Provides assistance to team member’s questions and problems, and reviews team member’s work for quality and guideline compliance
  • Documents resolutions, create work instructions and identify feature improvement on the application or on the process to improve customer satisfaction
  • Participates on business application’s meetings and trainings
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