Housekeeping Supervisor

Filinvest Hotel: Crimson Resort & Spa Boracay

In accordance with the policies, procedures and standards of Chroma Hospitality and Crimson Resort & Spa, Boracay, and under the direct supervision of the Assistant Executive Housekeeper, the Housekeeping Supervisor ensures that the cleanliness, orderliness and physical aesthetics of the area of the assignment are maintained in accordance with established standards.

Scopes & Responsibilities

Quality Assurance

• Coordinates quality inspection of guestrooms and/or public areas (function rooms, restaurants/outlets, stairways restrooms, elevators, lockers, heart-of-the-house, offices, parking, etc.) per established procedures as guided by established standards.
• Records and notes down items that requires repair and follow-up.
• Submits recommendations for painting, repair, furnishing relocation of equipment and space to the Executive Housekeeper for consideration.
• Coordinates with the Engineering on needed repairs/maintenance work and follows up on outstanding work orders as needed.
• Follows up and re-checks areas, which are not attended to within acceptable timeframe.
• Checks on completion and quality of accomplished work.
  
  
  

Resort Cleaning Schedule

• Ensures the implementation of cyclical cleaning schedules for area of assignment.
• Coordinates cleaning schedules with areas concerned prior to date such that the process is maximized.
  
  
  

Inventory and stock control

• Assists in conducting physical inventory cleaning equipment and master keys, chemicals, gardening tools and maintenance.
• Strictly adheres to control procedures in the usage of chemicals and supplies.
• Assists in the development of new control procedures, as needed.
  
  
  

Qualifications

• College level (at least 2 years in college) or equivalent working experience.
• 3 years as Housekeeping Supervisor in a four or five star international.
• Strong leadership skills with the ability to train, motivate, and manage a team effectively.
• Excellent attention to detail in maintaining cleanliness standards across guest rooms, public areas, and back-of-house spaces.
• Solid understanding of housekeeping procedures and knowledge of cleaning equipment, chemicals, and sanitation regulations.
• Effective communication skills to coordinate with other departments and respond promptly to guest requests and concerns.
• Strong organizational and time management skills to ensure efficient room turnover and adherence to schedules.
• Willingness to work in Boracay Island.