Epicareer Might not Working Properly
Learn More

KYC / AML Operations (Malaysia Based)

  • Full Time, onsite
  • ManpowerGroup Malaysia
  • National Capital Region, Philippines
Salary undisclosed

Apply on


Original
Simplified

Job Role: Customer service (KYC/ AML)

Job Location: TRX / KL Sentral

Working hours: Rotational

Banking experience is A MUST in:

  • KYC OR AML and E-wallet

Minimum Education: Degree and above

Start Date: 9th Dec 2024

Overall

  • Provide support in the continual evaluation of processes and procedures to support improved efficiency and effectiveness of operations and customer experience
  • Responsible for achieving individual key performance indicators.
  • Ensure all activities, transactions and sales adhere to prevailing business policies and regulatory standard

KYC & Onboarding:

  • Review KYC profiles for new and existing to bank customers as a result of system triggers
  • Adhere to the review schedule and ensure all KYC profiles are correctly signed off
  • Manage, gather and analyze KYC information independently with high quality of processing
  • Verify customer identity and related documentary proof
  • Contact/ follow up the relevant parties on outstanding KYC issues/ documentation
  • Conduct research using approved internal and external sources and gather and analyze documentation, ensuring these are properly filed and recorded in accordance with business policies and regulatory requirements
  • Undertake due diligence reviews to assess risk whilst identifying cases where additional checks are required, this may include referring cases for escalation to compliance or other teams for review or action in line with prevailing policies
  • Provide the support to business on any local regulatory reporting requirement related to Fraudster or customer out of MP risk appetite for the supporting entities

If you meet these requirements and are interested, please reach out to Payal at [email protected] or via WhatsApp at +6010-9638689 with your resume for more details