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Application Support Engineer (Enterprise Network Operations)

Salary undisclosed

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Summary:

As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software problems, ensuring the smooth operation of enterprise network operations.

Roles & Responsibilities:

  • Expected to be an SME, collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Troubleshoot and resolve software problems.
  • Ensure the smooth operation of enterprise network operations.
  • Collaborate with cross-functional teams to identify and solve issues.
  • Contribute to key decisions and provide insights for process improvement.

Professional & Technical Skills:

  • Required Skill: Expert proficiency in Enterprise Network Operations.
  • Strong understanding of network protocols and technologies.
  • Experience in troubleshooting and resolving network issues.
  • Knowledge of network security principles and best practices.
  • Experience with network monitoring and diagnostic tools.
  • Familiarity with cloud-based networking solutions.
  • Ability to analyze and interpret network data.
  • Excellent problem-solving and communication skills.

Work set-up and Benefits

  • Permanent role
  • Hybrid set-up
  • Work schedule: Shifting either (Day,Mid, Night shift) depends on the client
  • Competitive Salary package
  • Benefits (HMO, Leaves, ND, etc.)