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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

IT Support Specialist

Salary undisclosed

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MedCore Solution's medical division is seeking a skilled IT Support Specialist (Permanent Work from Home) professional to join our growing outsourcing/offshoring team. This is a permanent work-from-home position, allowing for ultimate flexibility and the ability to work from anywhere. As an IT Support Specialist, you will be responsible for delivering high-quality customer support to U.S.-based healthcare companies. You will gather information from end users, provide technical triage at a basic level, initiate service tickets, maintain maximum utilization of resources through the dispatch of service requests, ensure timely follow-up and closure of tickets, and provide exemplary service to our clients. Our team of professionals is dedicated to delivering skilled labor and business processes at affordable rates to our valued clients. As a member of the MedCore team, you will be an integral part of our commitment to customer satisfaction and success.

Responsibilities

* Gather and analyze information about the client’s issue and determine the best way to resolve their concern based on urgency/impact to business or end user.
* Work to improve processes and innovation regarding how the NOC team operates.
* Provide excellent client service during every interaction with clients.
* Coordinate schedules of technical staff to ensure maximum utilization of resources.
* Provide timely updates to clients and internal technical staff during the resolution process.
* Handle level one internal support requests and backup checks and support requests as needed.
* Escalate support requests when a client need arises, or an engineering resource requires assistance.
* Dispatch and assign all support requests to an engineering resource or department based on skillset and capacity.
* Triages all incoming support requests (phone, email , automated, or in person) to accurately determine the issue.
* Troubleshoot and resolve technical issues related to software, hardware, and network systems.
* Work closely with other members of the technical support team to escalate complex issues when necessary.
* Document all support requests and resolutions in our ticketing system.
* Keep up to date with new technology trends and operating systems.
* Support our clients with remote access solutions.
* Collaborate with management to identify areas for improvement and implement best practices.

Requirements

*Degree holder in Business Administration, Office Administration, Computer Science, Information Technology, or equivalent experience.
*Two years of technical support experience in a customer-facing role.
*Ability to troubleshoot basic hardware/software issues and determine appropriate resources needed for resolution.
*Ability to communicate effectively with clients, vendors, and internal staff.
*Ability to work in a fast-paced, customer service-driven, team environment.
*Working knowledge of Windows and Apple operating systems.
*Experience with VoIP systems and remote access solutions.
*Excellent written and verbal communication skills.
*Ability to work efficiently and multitask in a fast-paced environment.
*Strong analytical and problem-solving skills.
* Proficient in Raintree.
*Knowledgeable in Windows and Chromebook support.
*Wireless connectivity support.

Benefits

Our commitment to delivering high-quality results for our clients is matched by our dedication to ensuring a rewarding, respectful, and productive experience for our employees. We hold the same values for both our customers and our employees.

Permanent Work From Home
Full-time position - 40 hrs/wk
Permanent Weekends Off
Great Company Culture and No Micromanagement

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