Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Support Specialist

Salary undisclosed

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Linkedn
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Simplified

KEY RESPONSIBILITIES:

  • Provide expert-level support for desktop hardware, software, and peripherals.
  • Diagnose and resolve complex technical issues escalated from Level 1 and Level 2 support teams.
  • Develop and maintain technical documentation, including troubleshooting guides and knowledge base articles.
  • Conduct training sessions and workshops for junior support staff to enhance their technical skills.
  • Collaborate with other IT teams to implement and support new technologies and solutions.
  • Participate in the evaluation and selection of new desktop hardware and software.
  • Ensure compliance with company policies, procedures, and security standards.
  • Stay updated with the latest industry trends and technologies to provide innovative solutions.

QUALIFICATIONS:

  • Must hold a degree in Computer Science, Information Technology, Telecommunications, Computer Engineering or Electronics and Communications Engineering or any IT Related Course
  • Minimum of 5 years of experience in desktop support or a related role.
  • Experience with remote desktop support tools and techniques.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are a plus.
  • Must have an experience in providing technical support to a range of hardware and desktop applications
  • Must be proactive and have good English communications skills
  • Must be willing to work on shifting schedules

Technical Skills:

  • Proficiency in troubleshooting hardware and software issues.
  • Extensive knowledge of Windows and macOS operating systems.
  • Familiarity with mobile device management (MDM) solutions.
  • Strong understanding of networking concepts, including TCP/IP, DNS, and DHCP.
  • Knowledge of ITIL framework and best practices.
  • Understanding backup procedures.
  • Good problem-solving skills.
  • Good organizational skills.
  • Ability to travel less than 25%.
  • All other duties as assigned.

ACCOUNTABILITIES:

  • Participate in the resolution of end user’s desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware.
  • Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools.
  • Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned — hardware, software, telecommunication, business application, customer connectivity, etc.
  • All other duties as assigned.
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