Implementation Consultant, Finance Systems
Salary undisclosed
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Department: Boutique Client
Location: Philippines
Compensation: ₱50,000 - ₱54,000 / month
About the Client
For over 14 years, they have been a pioneering firm specializing in outsourced accounting and bookkeeping services. They deliver customized solutions for businesses of all sizes across diverse industries. They're more than just an accounting firm – they are partners in success, making a tangible impact at the intersection of people, processes, and technology. Their blended shore services are designed to enhance business operations and drive higher profits for small and medium-sized businesses.
Why does this role exist?
We are seeking a highly skilled Implementation Consultant, Finance Systems to customize and install our software systems for clients in the Finance & Accounting domain. This role is crucial in ensuring client satisfaction by effectively setting up, training, and supporting clients in the use of our software solutions.
The Impact you’ll make
Client Onboarding:
- Meet with clients to collect data and information for software customization
- Create detailed project plans for timely installation of customized systems
- Educate clients on how to use purchased software and customized features
System Customization:
- Customize software systems based on clients' individual needs and specifications
- Communicate with clients throughout the customization process for feedback and approval
Client Support:
- Regularly interact with assigned clients to resolve queries in a timely manner
- Effectively communicate escalations to the supervisor
- Ensure client satisfaction with the implemented solutions
Hard Requirements
- Experience in F&A Outsourcing industry (added advantage)
- Sound technical knowledge in accounting software and implementation
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
WFH Set-Up:
- Computer with at least an Intel i3 core processor
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation
- Quiet, dedicated workspace at home
- Exceptional communication skills (written & verbal)
- Strong knowledge of business practices
- Analytical thinking capabilities
- Ability to meet deadlines in a fast-paced environment
- Competence in working independently and as part of a team
- Quick learner, especially with new software and processes
- You thrive in a fast-paced, constantly changing environment
- You can work effectively with minimal oversight
- You have a passion for customer service and client satisfaction
- You enjoy solving complex problems and finding innovative solutions
- You're detail-oriented and committed to producing high-quality work
- You're adaptable and can juggle multiple projects simultaneously
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