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Virtual Assistant / Customer Service Representative

Salary undisclosed

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Customer Service Representative Wanted! Join Our Exciting Team!

Are you passionate about providing exceptional customer experiences? We are seeking a dedicated Customer Service Representative to join our dynamic team for our brand.

Responsibilities:

Respond to customer inquiries promptly and professionally via email , social media chat, etc.
Assist customers with order-related issues, product inquiries, and general support.
Resolve customer complaints with empathy and efficiency to ensure customer satisfaction.
Collaborate with the team to improve customer service processes and procedures.

Requirements:

Excellent communication skills and a friendly demeanor including well written and spoken English.
Strong problem-solving abilities and a customer-centric approach.
Familiarity with Shopify or e-commerce platforms is a plus.
Previous customer service experience is preferred but not required.