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Business Process Reengineering Specialist - Senior

Salary undisclosed

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Job Summary:

We are seeking a skilled Business Process Re-Engineering Specialist to join our team and lead initiatives that enhance productivity, improve efficiency, and align processes with strategic business goals. This role requires a visionary who can analyse existing processes, collaborate with cross-functional teams, and implement solutions that streamline workflows, reduce costs, and drive overall performance improvements.

Roles & Responsibilities:

Process Analysis and Design:

  • Conduct thorough evaluations of existing business processes, identify inefficiencies, and recommend improvements.
  • Use data analysis and process mapping techniques to document and redesign workflows, reducing cycle times and operational costs.

Project Management:

  • Lead BPR projects from start to finish, ensuring timelines and objectives align with organizational goals.
  • Collaborate with cross-functional teams to develop, implement, and monitor re-engineering solutions, driving alignment and adoption across departments.

Change Management and Stakeholder Engagement:

  • Engage with stakeholders across departments to gain buy-in, manage expectations, and facilitate smooth transitions to re-engineered processes.
  • Conduct training sessions, create documentation, and develop support materials to aid in the change management process.

Performance Measurement:

  • Establish KPIs and performance metrics to measure the effectiveness of re-engineered processes.
  • Continuously track, report, and analyse metrics post-implementation to ensure improvements align with intended outcomes.

Eligibility:

  • Bachelor's Degree or equivalent combination of education and work experience
  • Lean Six Sigma Black Belt Certification, Process Excellence certification
  • 5 years experience in Financial Services, preferably Insurance industry
  • Working experience in a consulting environment preferred