KYC Officer

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With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

Spearhead Customer Ongoing reviews & Remediation Activities by:

• Executing the bank’s strategy in respect of Customer On-Going review & Remediation.
• Reviewing the KYC pack and ensures compliance with the Bank’s minimum requirements for customer refresh.
• Being the contact person for the RM/Personal Banker/Universal Banker in respect of KYC and customer on-boarding requirements.
  
  

Job Description

Account Opening & KYC Compliance: Time split 80%

• Supports the business in the end-to-end processing of reviews for both Retail and Business Banking.
• Receives and process fit refresh application forms, documents and information required to build the customer KYC file.
• Identifies all potential issues and escalate appropriately to avoid delays in the process.
• Reviews the files and ensure completeness of Customer Due Diligence and compliance with all KYC/Compliance policies/standards and procedures prior to capturing and authorizing (as may be appropriate). and sending to the Central KYC On-Boarding Team, for review and sign off.
• Reviews any adverse information and escalate adverse media to Branches and Sky Branch through the Relationship Manager/Personal Banker/ Universal Bank for appropriate review, discounting and sign off.
• Proactively spot KYC issues in respect of any request/transaction.
• Ensure that client expectations are set against the defined Service Level Agreements SLAs) and that these SLAs are managed and always met.
• Complies with all policies and procedures required by the bank.
• Perform all other duties as reasonably assigned.
• Ensure all Gap analysis on accounts to be remediated is completed and communicated to RM’s/PB’s/Universal Bankers, receive information and update files and systems.
• Support with regular reporting to Head of Financial Crime in respect of Turn Around Time and adherence to Service Level requirements for customer refresh.
• Periodically assist line manager to brief the Head of Financial Crime on the control areas of concern within their environment; and agree on action/ remedial actions to improve performance.
  
  

Risk Management: Time split 10 %

• Maintains records of all Reputational Risk Forms / PEP / High Risk / Special Customer and Adverse Media approvals obtained.
• Diarize any regular monitoring required as part of on-boarding conditions and initiating related customer reviews where necessary.
• Supports the team in the on-going monitoring of the accounts, by providing guidance in respect of business and transactions.
• Escalate any irregular / non-compliant files to senior management, including Compliance.
• Supports the relevant stakeholders to comply with any regulatory or internal reviews.
• Supports the team to satisfactorily close all findings related to assurance work by SLOD or FLOD, as well as external reviews.
  
  

Risk and Control: Time split 10%

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards.
• Understand and manage risks and risk events (incidents) relevant to the role.
  
  

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)