Admin/Accounting Associate | Day shift | Pasig
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Discover your 100% YOU with MicroSourcing!
Position: Core Services
Location: Cyberscape Beta, Ortigas
Work setup & shift: Onsite work setup | Day shift
Why join MicroSourcing?
You'll Have
As a Core Services, you will:
Responsibilities
Core Services is responsible for the accurate data entry, payroll and invoicing for our customers and workers by taking responsibility for the following:
Non-negotiables
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Position: Core Services
Location: Cyberscape Beta, Ortigas
Work setup & shift: Onsite work setup | Day shift
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a Core Services, you will:
Responsibilities
Core Services is responsible for the accurate data entry, payroll and invoicing for our customers and workers by taking responsibility for the following:
- Configuration of customer records, employment records and contracts in our systems.
- Maintaining and updating system records. This includes, but is not limited to, extending contracts, updating worker information, updating contract information. These records directly impact the invoicing and payroll processing for our customers and workers, so data accuracy is integral.
- Follow up of missing documentation or data
- Entry, upload and interpretation of paper-based timesheets or bulk reports into our systems.
- Entry, upload and understanding of reimbursable expenses for correct handling and compliance
- Generating and distributing individual and consolidated invoices, uploading into external portals, issuing credit notes, purchase order or billing reference management, changes to invoicing contacts and related queries.
- Generate any required client reporting and internal service invoices as part of the weekly margin and CSV process plus assist with any ad hoc reporting needs that may occur.
- Allocation of funds to client invoices and accounts; ensuring all transactions are accurately reflected
- Follow up of unallocated payments
- Reviewing and responding to service requests, following internal workflows and utilising work management systems to action requests
- Respond to queries from customers and workers, which may involve answering phone calls.
- Monitoring and correctly assigning service tickets
- Participate in training sessions, team or businesswide projects, and/or systems testing, as directed by Core Services Manager
- Ensure process, procedure and training documentation is kept up to date or continually improved
- Actively engage cross-functionally with other teams to provide guidance on service requirements and best practices whilst ensuring compliance with legislation and regulations
Non-negotiables
- Experience working in a data entry, document control or administration environment.
- Proven track record with attention to detail and accuracy.
- Customer service experience using multiple communication channels, such as email and telephone.
- Ability to quickly learn new systems and bespoke software.
- Intermediate computer skills, and experience with G Suite and Microsoft Office Suite (proficiency in Excel and/or Google Sheets highly desirable).
- Experience dealing with different internal and external stakeholders and multiple communication channels.
- Dedication to continuous learning in a fast-paced environment
- Previous experience in payroll, accounts receivable or invoicing
- Tertiary qualification in Business, or certificate in relevant area of study such as Business, Finance etc.
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
- Terms & conditions apply
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