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Global Operations Manager

Salary undisclosed

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goFLUENT is a leading provider of distance language learning solutions that combine innovative eLearning technology, live virtual classrooms, group lessons, and one-on-one 24/7 interactive coaching. We have over 1,000 foreign language trainers worldwide.

Globally, goFLUENT conquers bigger markets as it expands its expertise in mobile learning technologies and grows its partnerships with world-class institutions, such as the Harvard Business Review and The New York Times, for its training content.

At goFLUENT, we provide the organization and communication required for a healthy and successful working environment.

Join a vibrant organization and become part of a fast-growing, multi-talented, diverse global company!

As a Trainer Manager, you will play a key role in providing the necessary organization and communication required for a healthy and successful working environment. You will be responsible for ensuring the performance and productivity of our foreign language trainers worldwide.

What will you do

  • Lead & Inspire: Manage a diverse team of trainers worldwide, ensuring high-quality lesson delivery on a large scale.
  • Drive Performance: Oversee KPIs, provide ongoing feedback, and implement performance improvement plans to help trainers reach their potential.
  • Build the Team: Lead recruitment and hiring initiatives to bring in the best talent from around the world.
  • Ensure Compliance & Excellence: Monitor and maintain trainer standards, ensuring consistency in lesson quality and adherence to internal policies.
  • Collaborate & Problem-Solve: Coordinate with internal teams to address issues as they arise, keeping operations running smoothly.
  • Review & Grow: Conduct quarterly performance evaluations and create development pathways for your trainers.

What you will need

  • 3-5 Years of Managerial Experience: You’re a seasoned leader ready to motivate and guide a global team.
  • Bilingual Fluency in English: You communicate effortlessly and adapt to diverse cultures.
  • Strong Communication & Leadership Skills: You're skilled at fostering team spirit, even from afar.
  • Adaptability & Multitasking: Thrive under changing priorities and stay cool under pressure.
  • Bonus Points: Experience in teaching or multicultural work environments is a plus.
  • Educational Background: Bachelor’s degree or higher preferred.

What we offer

  • The opportunity to work with amazing colleagues who truly care about each other and from whom you can learn and teach.
  • The opportunity to interact in a diverse company culture with colleagues from more than 20 countries.
  • The experience of joining a high growth/high traction organization, working in an international, young and cheerful environment.
  • Constant training and access to learning all the languages ​​offered within our platform.

Be a part of a workplace that encourages growth, celebrates your uniqueness, and empowers everyone with an equal voice, but it's not just a click away! We need your resume to start with!!

If you want to know more, watch our video to discover goFLUENT in the words of our own global family: https://www.gofluent.com/es-es