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Job Title: Rollout Manager - Rectifier and Lithium-ion Battery Projects
Job Summary:
We are seeking an experienced Rollout Manager to oversee the deployment of rectifier and lithium-ion battery projects for key clients, PLDT and Smart. The ideal candidate will manage project timelines, customer communications, and compliance with both PLDT and Smart’s operational standards. This role requires a proactive leader who has a strong understanding of telecom infrastructure, customer service, and the technical aspects of rectifiers and lithium-ion batteries.
Key Responsibilities:
1. Project Planning and Execution:
• Develop and implement detailed rollout plans for rectifier and lithium-ion battery installations.
• Coordinate logistics, materials, and resource allocation to ensure timely and cost-effective project delivery.
• Monitor project progress and adjust plans as needed to stay aligned with customer expectations and contractual obligations.
2. Customer Relationship Management:
• Serve as the main point of contact for PLDT and Smart, ensuring clear and consistent communication.
• Understand and anticipate customer needs, ensuring high levels of satisfaction throughout the project lifecycle.
• Conduct regular project updates with clients, addressing any issues or concerns promptly.
3. Process Compliance and Quality Assurance:
• Ensure that all rollout activities comply with PLDT and Smart’s processes, safety standards, and quality requirements.
• Conduct site inspections and quality checks to verify that installations meet technical specifications and operational guidelines.
4. Team Leadership and Coordination:
• Lead and manage teams involved in the rollout, including contractors, suppliers, and internal staff.
• Conduct training sessions on project requirements and safety procedures for team members.
• Foster a collaborative and motivated work environment, promoting accountability and high performance.
5. Risk Management and Problem Solving:
• Identify potential risks to the project timeline or budget and develop strategies to mitigate them.
• Address any operational challenges, including resource shortages, technical issues, or site restrictions.
6. Reporting and Documentation:
• Prepare and present project status reports, KPIs, and post-installation summaries to internal stakeholders and clients.
• Maintain accurate project documentation, including schedules, budgets, and client communications.
Qualifications:
• Bachelor’s degree in Engineering, Telecommunications, Project Management, or a related field.
• Minimum of 5-7 years of experience in telecom project rollout or infrastructure projects, specifically with rectifiers and lithium-ion battery installations.
• Proven experience managing customer relationships and understanding the processes of both PLDT and Smart.
• Strong knowledge of telecom power systems, including rectifiers, batteries, and related technologies.
• Excellent organizational, communication, and problem-solving skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Certification in Project Management (PMP or similar) is an advantage.
Preferred Skills:
• Familiarity with industry standards and safety protocols for telecom infrastructure.
• Experience using project management software and tools.
• A proactive approach with a strong commitment to client satisfaction and quality assurance.
