Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Service Desk - Team Lead | Quezon City | Onsite | Shifting Sched

Salary undisclosed

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified
  • Proficient in English (Read + Write + Speak) and customer centric
  • leadership skills
  • Handled team size up to 40 and above
  • Should have managed team before
  • Should be strong in people management, conflict resolution
  • Very strong in technical Knowledge and support the team on the ground.
  • Should be very strong with process knowledge.
  • Should drive the team and ensure service level are not missed.
  • Interaction with customer for weekly / daily / monthly meetings
  • Should be quick in responding to escalations and take the actions.
  • Reports Incidents and SRs. Reports will be generated from various tools available within the infrastructure and publish to required.
  • Ensure the leave management is managed properly.
  • Handles escalated calls.
  • Implements SIP (Service improvement plans), Lean, Pragati
  • Conducts quality audits, coaches, and mentors the team members
  • Prepares Materials for: Escalation calls, Low CSAT calls, Incident Management calls etc.
  • Daily huddle with team and SMEs
  • ITIL Certified
  • Adhering to the customer policies and process
  • Should be flexible for shift schedule
  • Should be able to manage in internal / External audits
  • Relevant Experience: 3-4 years
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