Customer Service Specialist up to 24K salary package
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Company Description
At TELUS, our purpose-driven team works together every day to innovate and do good. Our inclusive, spirited, and giving people are passionate about empowering our customers, communities, and each other to thrive in our digital world. We provide technology solutions that make lives safer and easier while supporting those in need. Join our innovative team committed to solving real-world problems and creating sustainable change.
Role Description
This is a full-time on-site role for a Customer Service Specialist at TELUS in Taguig. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on a daily basis.
Qualifications
- Customer Support, Customer Service, and Customer Experience skills
- Strong phone etiquette and customer satisfaction abilities
- Excellent communication and problem-solving skills
- Ability to multitask and prioritize in a fast-paced environment
- Experience in handling customer inquiries and resolving issues
- Attention to detail and accuracy in data entry
- Previous experience in a customer service role is preferred for at least 6 months
- Amenable to work onsite in Taguig or Quezon City