DIRECTOR OF OPERATIONS - BPO healthcare
Salary undisclosed
Apply on
Original
Simplified
- Managed overall daily service delivery and P&L management of all Utilization
- Management Health Care accounts operating out of two Delivery Centers
- Managed several high-profile North American Healthcare accounts with a P&L of $15M USD
- Supervised the performance and development of Senior and Junior Managers in Operations, overseeing 358 nurse clinicians (USRNs & PRNs) across 16 active lines of business
- Partners with clients to help design overall customer interaction strategies and transformation initiatives.
requirements
- experience in BPO industry
- healthcare account
Similar Jobs