HR Manager - Employee Engagement

Full Time, onsite
Dhl Global Forwarding
Pasay, Philippines

Salary undisclosed

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Overall Role Purpose

The HR Manager – Employee Engagement is responsible for creating an engaging work environment, ensuring effective industrial relations, and promoting on-going employee development to enhance overall organizational performance and employee satisfaction.

Employee Engagement

Objectives:

To develop strategies that promote a positive organizational culture.
To implement initiatives that enhance employee satisfaction and retention.

Key Activities:

Point of contact for our regular employee surveys to assess satisfaction and identify areas for improvement.
Analyze survey results and provide actionable recommendations to HOD of HR.
Design and implement engagement programs aligned with the regional directive, such as recognition initiatives and team-building activities.
Develop communication strategies to ensure transparency and foster a sense of belonging.
Monitor and report on engagement metrics and trends.

Industrial Relations

Objectives:

To maintain harmonious relationships between the organization and its employees, ensuring compliance with labor laws and regulations.

Key Activities:

Serve as a point of contact for employee relations issues and grievances. Serves as our guidance for leaders with regards to issuance of NTE’s based on HR’s recommendation.
Amend, Develop and communicate policies and procedures related to workplace conduct and conflict resolution.
Collaborate with legal and compliance teams to ensure adherence to labor laws and regulations.
Facilitate training for managers and employees on conflict resolution and effective communication.

Learning and Development

Objectives:

To create a culture of continuous learning that supports employee growth and organizational goals.

Key Activities:

Conduct training needs assessments to identify skill gaps and learning opportunities.
Collaborate with department heads to align training initiatives with business objectives.
Monitor and evaluate the effectiveness of training programs through feedback and performance metrics.
Promote career development opportunities, including mentoring and coaching programs.

Stakeholder:

Influence others outside of own job area regarding policies, practices and procedures
Develop strong, trusting relationships with business leaders across DPDHL
Cooperate with and coordinate 3rd parties e.g. external service providers
Advise customers and key stakeholders on processes, systems and tools

Skills/ Qualifications:

Work experience more than 10 years in HR Management
In-depth experience from at least one functional/specialist area (e.g. Employee Engagement, Industrial Relations etc.) in addition to HR Generalist experience
Experience driving change / transformation initiatives
Proven experience partnering at a senior management level
Working knowledge of financial processes

Education Level