Customer Support Officer (Chinese Happiness)
Salary undisclosed
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Position: Bilingual Customer Support Specialist (Chinese-English)
Strikingly is on the lookout for a dedicated full-time Bilingual Customer Support Specialist proficient in both Chinese and English. This role offers an excellent opportunity for individuals seeking a long-term and stable professional environment where they can make a significant impact.
Job Overview
As a Bilingual Customer Support Specialist, you will play a crucial role in enhancing customer experiences by providing exceptional support and resolving inquiries with professionalism and efficiency.
Key Responsibilities
This position offers substantial potential for professional development and career progression within a reputable company framework that values employee engagement and growth.
Company Culture And Values
At Strikingly, we foster a supportive and collaborative work culture that prioritizes long-term employment and teamwork. We believe in creating an environment where our employees can thrive both personally and professionally.
Employment Type: Full-Time
Strikingly is on the lookout for a dedicated full-time Bilingual Customer Support Specialist proficient in both Chinese and English. This role offers an excellent opportunity for individuals seeking a long-term and stable professional environment where they can make a significant impact.
Job Overview
As a Bilingual Customer Support Specialist, you will play a crucial role in enhancing customer experiences by providing exceptional support and resolving inquiries with professionalism and efficiency.
Key Responsibilities
- Deliver outstanding customer support in both Chinese and English.
- Address customer inquiries and resolve issues promptly and effectively.
- Maintain a positive and professional demeanor while interacting with customers.
- Collaborate with team members to refine and enhance service processes.
- Proficient in both Chinese and English, both written and spoken.
- Strong communication and interpersonal skills.
- Excellent problem-solving capabilities.
- Customer-oriented mindset with a commitment to service excellence.
- Ability to work both independently and collaboratively in a team setting.
- Previous experience in customer support or a related service role is preferred.
- Demonstrated ability to effectively handle customer complaints.
- High school diploma or equivalent is required.
- Relevant certification or training in customer service is advantageous.
This position offers substantial potential for professional development and career progression within a reputable company framework that values employee engagement and growth.
Company Culture And Values
At Strikingly, we foster a supportive and collaborative work culture that prioritizes long-term employment and teamwork. We believe in creating an environment where our employees can thrive both personally and professionally.
Employment Type: Full-Time
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