Operations and Procurement Supervisor

KONU is seeking a dedicated and organized individual to join our team as an Operations and Procurement Supervisor. This role will play a crucial part in ensuring the smooth operation of the business by spearheading efforts on operations efficiencies, implementing systems improvements, and building supplier relations.

If you are a problem solver who gets a sense of fulfillment in figuring out creative operations solutions, a born leader who genuinely loves managing people and setting them up for success, then this position is made for you!

Responsibilities:

Operations Efficiencies:

• Develop strategies and SOP that will improve both quantity of output and order fulfillment accuracy.
• Create an effective and streamlined ops processes that will ensure adherence to set SLA targets with the fulfillment shippers.
• Lead the digitalization of warehouse management systems.
• Manage and optimize inventory levels to ensure smooth operation, including conducting physical counts and system reconciliations.
• Work closely with the production team for overall process flow improvement.
• Coordinate with customer service and quality control teams to manage customer issues and ensure a high level of customer service.
• Manage a team of fulfillment managers, including hiring, training, and developing employees to enhance performance.
• Ensure safety procedures are followed within the fulfillment center to maintain a safe work environment.
• Develop ways on reducing consumables consumption without sacrificing packing quality.

Inventory Management:

• Manage and optimize inventory levels to ensure smooth operation, including conducting physical counts and system reconciliations.
• Devise and implement SOP for smoother process flow from receiving finished goods up to dispatch.
• Monitor inventory levels and reorder as needed.

Procurement:

• Process purchase orders, and work with finance on processing payments.
• Track and manage purchase orders to ensure timely delivery.
• Maintain accurate purchasing records and documentation.
• Assist in the development and implementation of purchasing strategies.
• Establish and maintain strong relationships with suppliers.
• Negotiate favorable terms and conditions for purchases.
• Manage supplier performance, including quality, delivery time, and pricing.
• Resolve supplier issues and disputes.

Management Reporting:

• Prepare and present operations reports on output, inventory, order fulfillment accuracy, and other key performance metrics for Monthly Business Review with management.
• Assist with budgeting and forecasting activities.
• Handle general office administration tasks.

Qualifications:

• Bachelor's degree in industrial engineering, supply chain management, or a related field is required.
• 5 years of experience in operations, warehouse management, inventory management, and procurement in a leadership position.
• Strong analytical and numerical skills with keen attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills.