UAT Assistant Manager - Workflow & Systems

UAT Assistant Manager - will be part of the Workflow & Systems team. The key focus is to define and manage end to end User Acceptance Testing. You are responsible for building the User Acceptance Testing strategy, roadmap, detailed test design plans, execution, analysis and reporting through strong coordination with business & technology for various large scale transformation projects and systems across Data & Analytics division of LSEG. You would be working closely with project team, business, and technology to understand and execute as per the agreed scope, timelines, business outcome and success criteria.

Responsibilities & Deliverables:

• Manage the projects, ensure coordinated efforts among members and open work environment, and collaborate with different teams.
• Engage in project planning sessions alongside team members to assess project requirements and estimate workload.
• Should have Excellent knowledge on SDLC, STLC and Bug life cycle.
• Align with both business and technical priorities while comprehending the requirements of customers.
• Ability to Provide estimates for testing efforts to Product/Test Managers. Should act as a point of contact for assigned projects, owning testing results, Test plans, etc.
• Define UAT plan, including objectives, scenarios, End to End (E2E) scope, efforts, test scripts, entry and exit criteria.
• Responsible for conducting a test plan review and acquiring test plan signoff.
• Coordinate development of test script(s) and test scenarios to ensure adequate test coverage and independent review of test scripts.
• Prepare Testing artifacts as needed, such as Test Plan, Test Strategy, Requirement traceability Matrix (RTM).
• Accountable for regular communication with business analyst, QA team, Release management team and development team.
• Triage reported defects from test team members and forward to program test lead for resolution.
• Supports migration & complex project launches across customer operations through strong collaborative relationships across matrixed functions using Salesforce, SAP, Siebel, Service Cloud.
• Closely work with the Release management team and adhere to the planned release schedule.
• Engage with project/programme teams to acquire knowledge on new enhancements and changes being delivered from through transformation project.
• Documents UAT results and provide daily or weekly status report for progress to communicate progress, risks, and issues.
• Participating in team meetings to discuss project status and any issues that may arise.
• Support business validation testing.
• Conduct post-mortem reviews to identify areas for improvement
  
  

Tools and Capabilities:

• Customer relationship management (CRM)
• Lead to Cash (L2C) and Quote to Cash (Q2C) workflow on Salesforce
• SAP MRP
• Siebel
• Service Now
• DocuSign Contract Lifecycle Management (CLM)
  
  

Desired Skills:

• Excellent Communication skills, Knowledge of software development lifecycle, MS Office, MS Projects and Power BI
• Proficiency in various testing methodologies and techniques, such as manual testing, automated testing, regression testing etc
• Experience in using and managing, reporting test progress tools like JIRA, TestRail, Zephyr.
• Working knowledge on some of the tools and process like Sales, Order management, Legal strategy group
• The ability to make decision, provide direction, manage stakeholders, influence outcome, identify risks/issues, share knowledge, collaborate, create content, and mentor testers.
• Passionate about delivering outstanding solution with customer focus which driving internal efficiency.
• Keep abreast of new testing tools and methodologies.
  
  

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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