Recruiter & Client Services Specialist – Childcare and Babysitting Agency

About Us: We’re a fast-growing, dynamic company based in Honolulu, HI, connecting families with skilled, trustworthy caregivers dedicated to each child’s well-being. Our agency values integrity, empathy, and high standards, ensuring each caregiver aligns with our respectful, holistic approach to childcare.

Job Summary: We are looking for a motivated, results-driven Recruiter & Client Services Specialist to join our team. This role combines recruiting top caregivers with supporting families through placement and scheduling requests. The ideal candidate has a goal-oriented mindset, thrives in a fast-paced environment, and enjoys working with people.

Important Note: Avoid using the word “N A N N Y” in any communication related to this position, as it may cause your messages to be flagged on job boards. Additionally, please search for us on Instagram under “Hanai N A N N Y Agency” and include our follower count in the subject line of your application (details below).

Work Hours:
6:00 AM - 3:00 PM HST (Hawaii Standard Time)
12:00 AM - 9:00 AM PHT (Philippine Time)

Key Responsibilities:
Recruit & Screen: Source, screen, and interview high-quality childcare providers.
Sales-Driven Outreach: Meet monthly recruitment targets through active outreach, networking, and community engagement.
Client Support & Scheduling: Handle family inquiries, assist with immediate and scheduled placements, and manage caregiver scheduling with a focus on upselling additional services.
Data & Metrics Tracking: Track recruitment and service metrics to identify areas for improvement and ensure high satisfaction ratings.

Benefits: Paid Holidays, PTO and Sick Days

Requirements:
Experience: 2-4 years in recruiting, customer service, or sales, ideally within childcare, family services, or hospitality.
Skills: Strong communication, detail orientation, and a results-driven mindset, with proven success in a fast-paced setting.
Tech: Familiarity with ATS and CRM software; proficient with social media sourcing.

Assignments for Applicants:
Attention to Detail Test: At the top of your application, include the word “Empathy” in bold.
Client Interaction Sample: Write a brief email responding to a family requesting a last-minute caregiver, showcasing your tone and approach.

Sales Motivation: In one sentence, explain why a sales-oriented recruiting role in the childcare industry appeals to you.
Instagram Check: Find us on Instagram by searching for “Hanai N A N N Y Agency.” In the subject line of your application, include the current follower count.
Why Join Us?

Growth: Experience rapid personal and professional growth in a company that values teamwork, accountability, and excellence.
Impact: Help families find quality caregivers and make a difference in children’s lives.
Dynamic Team: Join a mission-driven team that values empathy, transparency, and collaboration.