Event Sales Executive
Salary undisclosed
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Simplified
Department
Sales, MarCom & Catering
Employee Type
Probationary
Job Responsibilities
1 - 2 years
Job posted on
2024-10-11
Sales, MarCom & Catering
Employee Type
Probationary
Job Responsibilities
- Responsible for implementing administrative functions for EE / EM / SEM, ADOE, DOE, DOSM.
- Answer client/bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
- Serves as the point of contact for clients and communicates with them by phone and email to respond to questions and requests.
- Responsible for coordinating internally with the sales & marketing team.
- Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
- Prepares events-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, etc)
- Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir, etc.).
- Assist events team by managing schedules, filing important documents, and communicating relevant information.
- Arrange and coordinate meetings, events, and any appointments.
- Record, transcribe and distribute minutes of meetings.
- Interaction with clients in regards to leads, hotel needs, and client travel.
- Perform hotel site tours with potential clients as needed with other departments for sales-related concerns.
- Monitor, screen, respond to, and distribute incoming communications.
- Design, upload, extract and maintain customer databases.
- Should know the process of merging profiles.
- Load and manage rate codes to the hotel software and link the negotiated rates to the correct company profiles.
- File and retrieve documents and reference materials.
- Conduct research and collect data to prepare reports and documents.
- Coordinates necessary arrangements with vendors relating to events.
- Ensures all documents produced by the Events Department (i.e. BEO’s, contracts, rooming lists, proposals) are completed accurately and on time. Ensure the adequacy of sales-related equipment or material is available at all times.
- Other duties as assigned by the superior or the management.
- Level of education of bachelor's degree in hospitality management or relevant discipline.
- Preferably with a minimum of 1 year of sales experience required in a hotel capacity.
- Strong written and verbal communication skills.
- Pride and attention to detail.
- Strong organization and computer skills required.
- Polished personal presentation with warm, confident and hospitable personality.
- Team player and cooperative.
- Attention to details.
- Multi-tasking skills.
- Time Management.
- Maintain excellent business and working relationship with external and internal customers.
- Brand ambassador of the hotel.
1 - 2 years
Job posted on
2024-10-11
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