Loan Admin Assistant

Beepo is a Probe Group company, a full service Australian owned outsourcing company, with a team of

15,000 across 6 countries - the largest and most diverse Australian owned customer experience

outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all

over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic

Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

Responsibilities

• Manage transaction requests from customers.
• Perform administrative tasks and maintain records.
• Monitor and action emails in the operations inbox.
• Ensuring all requests comply with credit policies, approval conditions, and guidelines.
• Daily management and administration of various loan management systems.
• Reviewing, preparing, and verifying lending contracts to ensure completeness and accuracy.
• Contribution to continuous process improvement.
• Liaising with dealers to obtain additional information to complete settlement collaborating to
• resolve any issues or discrepancies that may arise during the settlement process.

Qualifications

• Have excellent written, verbal, and interpersonal communication skills.
• Be a consistent performer and have outstanding attention to detail and data accuracy.
• Strong computer skills, including proficiency in Microsoft Office and database software.
• Strong organizational and time management skills.
• Ability to work under pressure and multitask.
• Strong analytical and problem-solving skills.
• Relevant training and/or certifications as an Operations Associate are preferred.
• Experience or understanding of the Finance Industry – experience in a similar role is preferred but
• not required i.e. customer onboarding.
• Have exceptional attention to detail and numeracy skills.
• Is detail-oriented with a drive for success, both individually and as a team.
• Demonstrates excellent query resolution, seeking help where required.

Experience:

• 2+ years of experience in a similar role or industry
• High level of proficiency with Microsoft applications such as Excel and Word
• Strong knowledge of financial processes and systems