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Warranty & Maintenance Support Head

Salary undisclosed

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  • Track warranty and maintenance and process results and trends ensurng actions are taken comply with client requirements
  • Responsibility including collecting data from technicians, communicating wih client and vendor, processing warranty claims, tracking parts/materials and assessing warranty coverage limits
  • Review and monitoring the warranty & maintenance submission, accept or reject claims, collaborate with vendors & sub-contractors and address any issues and settle disputes relating to the warrany contract
  • To lead all the warranty and maintenance procedures and activities within a company
  • Be it adhering to safety regulations, to ensuring timely completion, a maintenance head works around the buildings, offices and of the organization

Minimum Qualifications

  • College degree related to any Engineering course or any related course
  • Has extensive experience with the role
  • Has good communication and interpersonal skills
  • Capable of maintaning strong relationship, organizational and multi-tasking skills
  • Excellent analytical and problem solving
  • Team management and leadership skills
  • Knowledgeable in checking necessary report such as Site Assessment Report and Preventive Maintenance Report
  • Willingness to work in Makati and travel to different locations