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Associate, Operations (Sales Support) - 1 year contract

Salary undisclosed

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Job Description:

Billing and Invoicing

Prepare and issue invoices to customers in a timely and accurate manner

Address and resolve any billing discrepancies or disputes

Maintain accurate records of all billing transactions

Document Creation:

Generate Purchase Orders, Production Orders, Delivery Orders and/or Collection Notes

Process Contracts where necessary

Verify details such as product descriptions, quantities, prices, address and supplier information

Ensure timely approval and dispatch of documents to other departments/suppliers

Track the status of documents and follow up with other departments/suppliers as necessary

Data Entry and Management:

Accurately key billing data into SAP, ServiceNOW and other related portals

Ensure all entered data is consistent, accurate, and up-to-date

Perform regular audits of data entries to ensure accuracy and completeness

Collaboration and Communication:

Work closely with other departments, Sales, Operations, Projects, Logistics, to ensure seamless operational processes

Communicate effectively with internal and external stakeholders regarding billing, purchases, and data management

Establish strong communication and long-lasting working relationship with suppliers and customers

Others

Ensure all billing, document creations, contract management and data entry activities comply with company policies and regulatory requirements

Provide administrative support to the team when necessary.

Other ad-hoc operational requirement

Job Requirements:

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.

PC literate and familiar with Microsoft 365 Excel and Words

Good command of spoken and written English

Good interpersonal and communication skills to communicate with regional staff in Singapore and Malaysia and customers/vendors

Strong organizational skills in Outlook and paperwork, able to work in a fast pace environment.

Strong time management and prioritization skills

High level of attention to detail and able to demonstrate cross-validation checks and quality controls.

Experience in SAP and/or ServiceNow will be an advantage.

At least 1 year(s) of working experience in related field is required for this position.

Full-Time position(s) available.