Software QA Engineer (Mid level)

Responsibilities

• Conducts a wide range of quality control tests and analysis to ensure that software meets or exceeds specific standards and end-user requirements.
• Drafts, revises and approves test plans and scripts to ensure alignment with standards and IT strategy
• Creates test data files with valid and invalid records to thoroughly test program logic and verify system flow. Coordinates with others to plan user acceptance testing, alpha and beta tests.
• Ensures that system tests are successfully completed and documented, and all problems are resolved.
• To undertake all system test related activities in support of the business requirements for the provision of new and updated systems.
• Responsible for completing process analysis, identifying procedural and control deficiencies and recommending and implementing solutions
• Developing a thorough understanding of customers Line of Business applications and their interrelationships.
• Interacting extensively and effectively communicating with internal teams and external clients to deliver functional specifications for system of systems based on the product suite. Evaluating pros & cons, prioritizing and recommending options.
• Generate reports on the testing being done, and to translate them into concise reports to management. A test must be able to report on structured test cases in a way that is meaningful to the business in which they’re operating.
• Analyzing the defects and bugs to identify what is causing them
• Monitoring of live sites
• Provide testing support and assistance to all end users including clients in different locations.
• Provide training and help in application implementation and installation.
• Provide client operation and customer support via online or onsite if needed.
• Work on shifting schedule (including night shift)

Preferred Skills

• Analytical mind which is able to process information logically
• Ability to run and operate database systems
• Awareness of Software Development Life Cycle
• Basic knowledge in Test automation is advantaged
• An ability to perform well in a fast-paced environment
• Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills
• Builds knowledge of the company, processes and customers
• Solves a range of straightforward problems
• Analyzes possible solutions using standard procedures
• Receives a moderate level of guidance and direction
• Understands the key business drivers; uses this knowledge in own work
• Expands conceptual knowledge in own discipline and broadens skills
• Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures
• Responds to non-standard requests from internal and/or external customers; investigates with assistance from others as needed
• Good Documentation and Report Writing Skills
• Good knowledge of computer hardware and software and ability to learn about new software
• Proficient in using analytical tools and instruments for instance Excel, Microsoft Access
• Knowledge of SQL with basic scripting
• Proficient in speaking English
• Experience in customer support is a plus
• Experience working with terminals is plus

With the following expectations:

• Able to go to the Bacolod office daily as he/she needs to test using our devices
• Exp in QA Testing is a must
• Willing to travel to Makati if needed
• Experience with client facing – preferably but not required. Important is he/she willing to do this
• Team Player and flexible