HR Generalist - ER, C&B, and Payroll (Dayshift, Weekends Off)

Official Title: Sr. HR Generalist, Business Partner

Job Summary:

As a Sr. HR Generalist, Business Partner, you will be a key player in managing the full employee life cycle, from onboarding to departure, and overseeing the accurate and timely administration of payroll, compensation, and benefits. You will ensure smooth HR operations and compliance with company policies, contributing directly to employee satisfaction and organizational efficiency.

Key Responsibilities:

Payroll Administration:

• Ensure accurate and timely plotting of employee work schedules and daily attendance monitoring.
• Address and resolve employee payroll disputes within Service Level Agreements (SLA).
• Validate and process payroll adjustments such as overtime, night differential, and leave conversions.
• Process payroll for new hires, ensuring accuracy in system data versus signed contracts.

Employee Onboarding:

• Facilitate new hire documentation, including contract uploads and personal information submissions.
• Ensure all government documents (SSS, PhilHealth, Pag-Ibig) and clearances (NBI) are completed and uploaded before joining.
• Safeguard payroll-related documents and ensure soft copies are filed in the HRIS system.

Employee Offboarding:

• Oversee the exit process for resigning employees, including exit interviews, coordination with departments, and timely de-listing from government agencies.
• Coordinate with the Compensation & Benefits team for the final settlement and clearance process.

Leave and Attendance Management:

• Ensure leave policies are up to date in the system and address disputes within the SLA.
• Monitor and record all leaves, ensuring accurate reflection in payroll.

Health & Wellness Programs:

• Ensure compliance with health protocols and timely enrollment or cancellation of employees and dependents in the company’s health insurance program (HMO).

Employee Relations:

• Oversee performance evaluations, regularization, and salary reviews, ensuring timely issuance of related documentation.
• Proactively engage with employees to address issues early and recommend management intervention when necessary.

Skills & Qualifications:

• Previous experience as an HR professional in a BPO company is required.
• Strong knowledge of payroll systems, labor laws, and benefits administration.
• Excellent attention to detail and time management.
• Strong communication and interpersonal skills to handle employee queries and disputes.
• Proficient in HRIS systems and Microsoft Office applications.
• Familiarity with Philippine government requirements (SSS, PhilHealth, Pag-Ibig, BIR)

What We Offer:

• Dayshift with Sat-Sun off – more time to spend with the family
• Leave accrual upon hiring
• HMO for principal + 1 dependent
• Company-wide engagement activities
• A company that values its employees
• Career planning and development opportunities