Start Asap - US RPO Senior Operations Manager

Responsibilities:

• Minimum 10+ years of solid experience in managing end to end RPO operations for medium to large scale RPOs predominantly in blue collar staffing market, preferably from BFSI industry vertical.

• A recruiting manager works jointly with recruiters and oversees the sourcing, interviewing, hiring and onboarding processes.

• Responsible for managing a team and the accounts that they will support.

• Take full ownership for supervising, managing and motivating team members and ensure effective collaboration and to achieve goals.

• Act as the performance improvement driver and inspire positive changes in people management.

• Ability to articulate real time solutions for difficulties occurring during day-to-day operations like market penetration, payrate analysis for difficult to fill positions, device sourcing strategies for large projects.

• Manage daily catch-up calls with account managers and provide updates as per the need and present meaningful analytics.

• Acts as an escalation point for matters concerning RPO operations.

• Develop metrics, reporting mechanisms and continuous improvement strategies to effectively measure, track and report to goals.

• Experience in modern trends in recruitment like social media and other free sources.

• Maintain a fine balance of source mix, manage SLAs.

• Will also be responsible for owning key reports to client leadership like daily order reporting, demand fulfillment report, Recruiter performance – PIP reporting, order cancellation report.

Minimum Requirements:

• At least 10+ years of solid experience managing a team in an RPO environment managing double accounts into various industry verticals.

• Sound knowledge in US labor laws and consulting contract types in US market

• Strong leadership and team management skills

• Ability to make sound decisions quickly and efficiently

• Experience with the use of applicant tracking software and HR databases

• Knowledge of social media and professional networks

• Able to communicate effectively, both verbally and in writing

• Ability to prioritize and manage time efficiently

• Excellent communication skills, both spoken & written.

• Has strong Analytical skills and Leadership qualities.

• Bachelor’s degree