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Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.
Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.
Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.
POSITION OBJECTIVE
Responsible for maintaining and monitoring all compliance needs, requirements and perform administrative functions for the compliance department.
Duties And Responsibilities
Oversees the office administrative functions
Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.
Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.
POSITION OBJECTIVE
Responsible for maintaining and monitoring all compliance needs, requirements and perform administrative functions for the compliance department.
Duties And Responsibilities
Oversees the office administrative functions
- Assist in conducting internal quarterly retailer standard audit of sales and aftersales.
- Maintains accurate and up to date recording of completed required online training for staff such as but not limited to mandatory, foundational and professional learner journey courses, etc.
- Consolidate weekly sales and aftersales CEIP reports.
- Review weekly post sales and service handover follow up call.
- Review weekly pre-arrival contact report from service.
- Weekly review of CXP and VISTA orderbank consistency.
- Monthly inspection of all showroom vehicles, demo vehicles and courtesy vehicles to ensure vehicle storage and battery care compliance.
- Monthly review of mandatory branded goods and accessories on display.
- Prepares and route approved pre-owned handover documents.
- Monthly review all TAs raised by the workshop in adherence to the guidelines set by JLR.
- Ensure monthly completion of HSE KPIs for JLR.
- Maintains filing system, including archiving when necessary.
- Maintains follow up system; this includes follow up on action items for JLR.
- Assist Compliance Manager in other JLR related activities as may be required from time to time.
- Works with colleagues across the Dealership to achieve team objectives
- Understands and follows JLR operational guidelines
- Maintains a professional manner and high standards of personal presentation at all times
- Uses feedback to improve own skills and performance.
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