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Admin Assistant/CSR

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Discover your 100% YOU with MicroSourcing!

Position: Admin Assistant / CSR

Location: Picadicilly, BGC, Taguig

Work setup & shift: Onsite | Nightshift

Why join MicroSourcing?

You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Admin Assistant / CSR, you will:

  • Process our system’s daily download, check carrier websites for necessary documents, send out template emails for notice of cancellations, audit accounts in our management system, request and track loss runs, general customer service, assist coworkers with tasks as needed

What You Need

Non-negotiables

  • General knowledge of commercial and personal insurance. Experience with HawkSoft (Agency Management System) would be a huge help. Proficient with Microsoft Word, Excel, Outlook, and Teams. Trouble shooting and problem solving. Ability to multitask

Preferred Skills/expertise

  • Experience with back-office work for an insurance agency, good use of computers, Microsoft programs, customer service.
  • Hard worker, good time management, can handle a heavy workload.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

  • Terms & conditions apply