Implementation Specialist
Salary undisclosed
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Job Description:
- Assists Implementation of new accounts across multiple waves managing both client and CBP staff through successful transitions.
- Manage the documentation of SOPs, training materials, and other references.
- Assisting operations with process issues that requires alignment with the client and internally with the staffs.
- Working with Implementation Manager supporting the Implementation project plans to transition business processes offshore.
- Communicates with Client for any updates about the transition.
- Ensure proper coordination and delegation of tasks of the Implementation team.
Qualifications:
- Must have a Bachelor’s Degree with a least 2 years of working experience in the related field.
- Exposure in the freight-forwarding/logistics industry is an advantage.
- Proficiency in the use of freight forwarding tools or database systems such as Cargowise, Expedient and others.
- Excellent communication and negotiation skills and demonstrated good problem solving, research and analytical skills to identify issues and provide solutions
Others:
- To work in hybrid set up
- Must be residing in Metro Manila and other nearby areas.
- HMO and Life insurance coverage on the first day of work
- Amenable to work in night shift.
- Company to provide internet allowance and PC
- Loyalty award and Others
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