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Duty Manager

Salary undisclosed

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Company Description

Crowne Plaza Manila Galleria is located in the heart of Metro Manila within the bustling zones of Pasig, Mandaluyong, Makati, and Quezon City. The hotel provides superior comfort and serves as a functional base for corporate activities and conferences. With 548 keys between Crowne Plaza and Holiday Inn Manila Galleria, the complex offers a generous living space and exclusive amenities for guests. The hotel also boasts flexible event spaces ideal for gatherings of up to 1500 guests.

Role Description

This is a full-time on-site role as a Duty Manager at Crowne Plaza Manila Galleria. The Duty Manager will be responsible for overseeing daily operations, managing staff, ensuring guest satisfaction, and handling any issues that may arise during their shift.

Qualifications

  • Strong leadership and communication skills
  • Experience in the hospitality industry
  • Ability to handle challenging situations with a calm and professional demeanor
  • Knowledge of hotel operations and guest services
  • Excellent organizational and time management skills
  • Previous experience in a managerial or supervisory role
  • Flexibility to work various shifts, including nights and weekends