My Amazon Guy is looking for QA Specialist!
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Job Description:
As a Quality Assurance Specialist at MyAmazonGuy, you will play a pivotal role in ensuring the quality, compliance, and effectiveness of deliverables to our clients. You will be responsible for coordinating ongoing tasks, reviewing content for compliance with Amazon's policies, ensuring top-notch quality, and communicating effectively with clients. Your role is essential in maintaining client satisfaction and achieving successful outcomes.
Are you ready to make your mark and contribute your analytical expertise and meticulous attention to detail to help our clients excel on the Amazon platform? At My Amazon Guy, we're not just a team; we're a dynamic and innovative force driving success for our clients. Be part of a thriving community of professionals!
About My Amazon Guy:
MyAmazonGuy is a growing digital marketing agency with more than 400+ employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.
Key Responsibilities:
-Operational Coordination: Oversee the punctual submission of operational deliverables to relevant clients through email , offering direct links for digital file sharing or suitable file formats, as required.
-Regulatory Compliance: Guarantee that all operational deliverables align with Amazon's Terms of Service (TOS). Conduct thorough reviews of content to identify any prohibited phrases, trademark logos, or elements that could potentially breach Amazon's policies.
-Compliance Verification: Assist in securing client approvals for the inclusion of restricted phrases, logos, or any non-compliant elements in operation deliverables, aligning with standard operating procedures (SOPs) and task requirements.
-Quality Review: Perform comprehensive quality audits on all operational deliverables, including examining accuracy, adherence to established processes, and overall performance. Utilize various tools and software, as needed, to ensure quality standards are met.
-Strategic Communication: Communicate with clients regarding operational deliverables in a strategic and polite manner, providing feedback and addressing any concerns or requests.
-Document Delivery: Provide clients with all necessary operational documents, including associated .psd files, following predefined templates and guidelines.
-Follow-Up: Implement a tri-weekly follow-up schedule (Monday, Wednesday, and Friday) to ensure client satisfaction and address any ongoing concerns or revisions.
Qualifications:
-Excellent verbal and written communication skills.
-Proven experience in a Quality Analyst role or a similar position.
-Strong leadership and organizational skills.
-Comfortable with client interaction and maintaining client relationships.
-Exceptional interpersonal and analytical abilities.
-Demonstrated strategic thinking.
-High attention to detail.