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E-Commerce Analyst

Salary undisclosed

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Position : E-Commerce Analyst

Working Hours (Client) : US Hours

Holidays : PH Holidays

Pay Range : $1000 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Role Overview

The E-Commerce Analyst supports the E-Commerce Coordinator with the day-to-day E-Commerce duties across all client's E-Commerce websites. The E-Commerce Analyst supports the E-Commerce Coordinator and Marketing team with the infrastructure and content of the company’s websites.

Duties & Responsibilities

  • Product Listings
    • Assist in updating and maintaining product listings, ensuring accurate product descriptions, images, and shipping information.
    • Regularly review listings for any discrepancies or errors.
  • Customer Support
    • Assist the customer service team in handling e-commerce-related inquiries for products and shipping.
  • Analytics Support
    • Assist in collecting data from analytics tools under the guidance of the marketing team.
    • Help compile reports detailing e-commerce activities and sales.
    • Review and update item pricing based on sales demand and margins.
  • Website Maintenance Support
    • Support the maintenance, design, and functionality of our websites
    • Report any glitches or issues to the marketing team.
    • Assist in updating website content as needed.
  • Market Research
    • Conduct basic competitor analysis to stay informed of market trends.
    • Gather customer feedback and reviews for product and service improvements.
    • Other duties may be assigned.
Requirements

  • 1-3 years in a similar e-commerce role on the Shopify platform
  • Proficiency with Google Sheets or Excel