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Position : E-Commerce Analyst
Working Hours (Client) : US Hours
Holidays : PH Holidays
Pay Range : $1000 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD
Role Overview
The E-Commerce Analyst supports the E-Commerce Coordinator with the day-to-day E-Commerce duties across all client's E-Commerce websites. The E-Commerce Analyst supports the E-Commerce Coordinator and Marketing team with the infrastructure and content of the company’s websites.
Duties & Responsibilities
Working Hours (Client) : US Hours
Holidays : PH Holidays
Pay Range : $1000 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD
Role Overview
The E-Commerce Analyst supports the E-Commerce Coordinator with the day-to-day E-Commerce duties across all client's E-Commerce websites. The E-Commerce Analyst supports the E-Commerce Coordinator and Marketing team with the infrastructure and content of the company’s websites.
Duties & Responsibilities
- Product Listings
- Assist in updating and maintaining product listings, ensuring accurate product descriptions, images, and shipping information.
- Regularly review listings for any discrepancies or errors.
- Customer Support
- Assist the customer service team in handling e-commerce-related inquiries for products and shipping.
- Analytics Support
- Assist in collecting data from analytics tools under the guidance of the marketing team.
- Help compile reports detailing e-commerce activities and sales.
- Review and update item pricing based on sales demand and margins.
- Website Maintenance Support
- Support the maintenance, design, and functionality of our websites
- Report any glitches or issues to the marketing team.
- Assist in updating website content as needed.
- Market Research
- Conduct basic competitor analysis to stay informed of market trends.
- Gather customer feedback and reviews for product and service improvements.
- Other duties may be assigned.
- 1-3 years in a similar e-commerce role on the Shopify platform
- Proficiency with Google Sheets or Excel
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