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Training Specialist - Internal

Salary undisclosed

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Key Responsibilities

  • Develop a schedule to assess training needs
  • Conduct employee surveys and interviews
  • Consult with other trainers, managers, and leadership
  • Track and compile collected data
  • Conceptualize training materials based on data and research
  • Communicate training needs and online resources
  • Create training strategies, initiatives, and materials
  • Contact and utilize outside vendors and resources for instructional technology
  • Test and review created materials
  • Maintain a database of all training materials
  • Instruct employee training and onboarding
  • Conduct training through new materials
  • Review employee performance and learning


Qualifications & Desired Skills

Experience: 1 year and above

Education: Graduate/Postgraduate

Technical / Functional:

  • Bachelor's degree in education, business, human resources, information technology, or related field
  • Certification from talent and training associations a plus
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
  • Experience with technologies and best practices for instructional manuals and teaching platforms
  • Experience in creating and implementing training frameworks for omni-channels
  • Strong project management skills with the ability to supervise multiple projects
  • Excellent verbal and written communication skills
  • Good interpersonal skills and communication with all levels of management
  • Able to analyze problems and strategize for better solutions
  • Able to multitask, prioritize, and manage time efficiently
  • Excellent leadership, team building, and management skills