Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Success Manager (US Legal Tech, WFH)

Salary undisclosed

Apply on

Linkedn
Original
Simplified
Description

Salary: P70,000 - P80,000 (Monthly Package)

Schedule: Monday – Friday (09:00 AM - 06:00 PM EST)

What are we looking for?

Skills Required
  • 5+ years of Customer Success experience, ideally working with mid-size and enterprise accounts
  • Solid experience and understanding of legal tech or SaaS industry
  • Proven acumen around planning and managing a large book of business in a fast-paced environment
  • Excellent communication skills and the ability to present complex information across various stakeholders
  • An eagerness to learn, adapt, and bring creative solutions to client needs

What will you do?
  • Drive Client Success and Growth: Ensure high adoption, retention, and expansion of Eve's suite of solutions among law firm clients. Achieve and maintain client satisfaction scores above 90%, while driving a 15% year-over-year increase in average contract value through strategic upsells and cross-sells
  • Onboarding: Enable teams at firms using Eve in 90 days or less
  • Maximize Product Utilization: Achieve 90% Case/Matter utilization, increase user engagement by 90% within six months, and attain 75% adoption of key features
  • Demonstrate Value: Generate 5+ annual case studies showcasing ROI. Develop 3+ new product use cases yearly
  • Contribute to Product Evolution: Provide client feedback to inform product roadmap development
  • Maintain Client Relationships: Achieve 90%+ retention rate through proactive engagement and support

Nice To Have
  • Legal Industry Expertise: Comprehensive knowledge of law firm operations, compliance, and current legal sector trends
  • Technical Proficiency: Mastery of legal tech solutions, especially Eve's products, with ability to explain complex concepts to non-technical professionals
  • Data Analysis and Reporting: Strong analytical skills with expertise in legal-specific metrics and ability to present insights effectively
  • Project Management and Communication: Excellent project coordination and communication skills, with a consultative approach to solving law firm challenges
  • Problem-Solving and Adaptability: Creative problem-solver capable of managing multiple accounts across various practice areas and firm sizes
  • Networking and Industry Engagement: Strong relationship-building skills with willingness to travel for client visits and industry events

Join the awesome team and enjoy these benefits & perks:
  • Work from home
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client's mission is to empower plaintiff lawyers to achieve justice for their clients by streamlining manual, time intensive work with cutting-edge AI technology. They envision a future where all plaintiff firms are AI-native, capable of providing justice

to clients at an unprecedented rate.

#ConnectOSRecruitment #ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
Similar Jobs