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Jobs or company...

Restaurant Quality Control Assistant Manager (Training and Development)

  • Full Time, onsite
  • BOK Korean Fried Chicken (Account Ventures, Inc.)
  • Parañaque, Philippines
Salary undisclosed

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The Assistant Manager for the Quality Control Department will play a key role in leading quality assurance initiatives, conducting audits, investigations, and training. This role will involve collaborating with the Quality Control Manager to ensure that branches adhere to company standards and continuously improve their operational procedures.

Job Functions:

  • Lead and oversee the implementation of Quality Assurance initiatives such as branch audits, investigations, and regular branch visits.
  • Design, implement, and monitor training and development programs for the Quality Control Department.
  • Assist the Quality Control Manager in developing and implementing Standard Operating Procedures (SOPs) across all branches.
  • Provide support for research and development efforts to improve operational standards and product quality.
  • Assist with new branch openings, ensuring all quality control measures are in place.
  • Collaborate with the operations team to offer support and solutions for branch-level challenges.
  • Ensure compliance with food safety, sanitation, and regulatory requirements across all branches.
  • Prepare and present reports on audit findings and quality control improvements to the Quality Control Manager and senior management.
  • Be willing to travel frequently to various branches to conduct on-site quality control inspections and training sessions.

Qualifications:

  • Education: Bachelor’s Degree in Food Technology, Quality Management, Business Management, or any related field.
  • Experience: Minimum of 3-5 years of experience in Quality Assurance, Quality Control, or Operations, preferably in the food and beverage industry.
  • Strong leadership and management abilities.
  • Excellent communication and presentation skills.
  • Analytical and problem-solving skills to evaluate processes and identify areas for improvement.
  • Knowledge of food safety regulations and quality control standards (e.g., HACCP, ISO standards).
  • Experience in conducting audits, investigations, and compliance checks.
  • Project management experience for handling multiple tasks related to training, audits, and SOP implementations.
  • Ability to travel frequently and work in a dynamic, fast-paced environment.

Other Requirements:

  • Willingness to travel regularly to different branch locations.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint).
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