Executive Assistant/Compliance Officer (Part-Time, Remote)

We are seeking an experienced Executive Assistant to join our property management team. This part-time, remote position is designed to ensure operational excellence across all properties by overseeing property managers, tracking vacant units, ensuring adherence to company SOPs, and managing marketing and quality control initiatives.
The ideal candidate will have property management experience, be proficient in AppFolio and Excel, and possess a strong attention to detail, along with the ability to work independently while reporting directly to the owners.
The Ideal Candidate will Own the Following Responsibilities:
Property Management Oversight:
Google vacant unit addresses to verify live ads.
Ensure timely move-in/move-out walkthroughs by managers.
Create compliance tracking of property managers, referencing SOPs and known quality control issues.
Maintain a file for each property manager and oversee their tasks.
Escalate disciplinary issues to ownership when necessary.
Generate the Weekly Monday Report in Excel to track unit turns, vacant units, and other relevant data.
Marketing & Social Media:
Perform daily Zillow checks.
Include marketing metrics in the Monday Report.
Monitor and respond to Google and Yelp reviews.
Monitor Facebook Page and Check Manager Postings
Track guest card and website inquiries.
Schedule meetings and create Zoom links for owners
Manage the YouTube channel - check manager postings and delete or remove old listings if necessary
SOP and Quality Control:
You will work closely with our main office to regularly review and update company SOPs.
Maintain a list of employee responsibilities and track progress.
Send monthly reminders and updates on SOP adherence.
Communicate regularly with ownership regarding company progress.
Track manager monthly training meeting topic
Attend monthly manager meetings, take notes and communicate meeting with managers
Requirements:
At least 1 year previous experience as a property manager.
Proficiency in AppFolio and Excel (report creation and graph generation).
Strong organizational skills and attention to detail.
Ability to work independently and remotely while maintaining clear communication with ownership.
To Apply:
Please submit your resume and a brief cover letter detailing your experience with property management and relevant software skills. Email your cover letter with a link to your resume to [email protected] and write your favorite Ice Cream Flavor + Your Name in the subject line in order to be considered for an interview.
Ex. Subject: Chocolate Mousse Royale + Lauren