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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

L1 Technical Support

Salary undisclosed

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We’re Hiring: L1 Technical Support

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for an Appointment Setter to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.

Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Send your application here: https://jobs.cloudstaff.com/job-preview/13117

Role: L1 Technical Support

Work Arrangement: Work from Office

Location: Philippines-Mabalacat

Schedule: Morning shift

Job Description:

  • Provide support and troubleshooting for NBN Internet, VOIP, and IPTV issues via Phone, Email, Live Chat
  • Monitor outstanding tickets and keep stakeholders informed of progress
  • Troubleshoot hardware and application problems at the initial point of contact from the customer
  • Taking responsibility for actions required to deliver solutions to the customer in a timely manner
  • Ensure our existing & new customer base are supported with quality service
  • Liaising with Network Carriers and Service Suppliers

Qualification and requirements:

  • Proven ability to manage, prioritize and take ownership from start to finish of your work.
  • Good analytical skills
  • Understanding of Networking
  • Helpdesk/technical troubleshooting experience preferably within the telecommunications industry
  • Proven Communication Skills
  • A team player with a collaborative mindset and ‘can-do’ attitude
  • Strong time management and organizational skills
  • Sound PC knowledge
  • Ability to provide timely, efficient, and professional service to customers to ensure client satisfaction
  • Proven ability to work independently as well as part of a team
  • Enthusiastic, motivated, and eager to learn

Non-negotiable skills & requirements:

  • Experience in troubleshooting - modem configuration (JXs that have ISP or broadband experience is nice to have here)
  • Tech Savvy - ability to guide someone with no technical/technological knowledge easily
  • Customer support background in a tech company (NBN is preferred)
  • Heavy preference in CRK as the work location

Perks & Benefits:

  • Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
  • Flexible leave credits which may be used for vacation, emergency and sick leaves
  • Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
  • Endless opportunities for career advancement
  • Exclusive ATM inside the office for employee's convenience
  • Annual Performance Review with Salary Increase
  • We set you up for success with a company-provided PC/Laptop and fiber internet connection
  • Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
  • Top notch workplace with first class VIP lounge and game rooms
  • Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
  • Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
  • International career growth and connections
  • Unlimited cash incentives for hired referrals
  • Mental Wellness Employee Assistance program through Lifeworks
  • In-house psychiatrist available to support employees' well-being
  • Become part of the Employee Share Units program
  • Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff: Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Cloudstaff is the #1 Workplace?

  • Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
  • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
  • Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.

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