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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

SALESFORCE TECHNICAL SUPPORT (Level 3) (m/f/x) - 100% remote (APAC/CET timezone)

Salary undisclosed

Apply on

Linkedn
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Simplified


Dear Technical Support Experts,

For one of the leading e-commerce agencies in Europe, we are looking for 5x additional Technical Support Agents for 3rd Level Salesforce support. Candidates need to be based in APAC. Working hours will be between APAC and CET timezone. The position is 100% remote.

We already have a large team working with the client and the project is now scaling up.

Would you be interested?

Quick Facts
  • 100% remote
  • APAC-based
  • Freelancing, initial 6-12 months
  • long-term project for large German end client, extension very likely

Required Skills And Experience
  • We prefer at least 2 years of experience in technical support or customer service but if you are a senior technical expert in Salesforce, you don’t need support experience
  • Extensive knowledge and experience with Salesforce, including configuration and customization
  • Familiarity with Salesforce integrations and extensions
  • Strong problem-solving and debugging skills
  • Excellent communication skills in English, written and verbal
  • Ability to explain complex technical concepts clearly and concisely to customers
  • Team player with the ability to collaborate effectively in a global, multidisciplinary environment
  • High customer orientation and ability to work under pressure and prioritize tasks
  • Preferred, but not required: Salesforce certification (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder)

Responsibilities
  • Provide technical support to client using our software solutions, with a particular focus on Salesforce
  • Identify and resolve technical issues
  • Collaborate with our development team in escalating and resolving complex technical problems
  • Document support requests, solutions on best practices
  • Able to provide training and technical knowledge to client and colleagues
  • Build and maintain client relationships through excellent customer service

If you are interested, we are looking forward to your application.

+++ IMPORTANT +++

When you apply, please provide a self-assessment (0-10, 10 = expert level) for the following areas:

  • Experience as Salesforce Administrator (technical)
  • Salesforce User (Product knowledge)
  • Salesforce development
  • Technical Support experience with or without Salesforce (2nd or 3rd level)
  • Technical Support experience with or without Salesforce (1st level)

We are looking forward to hearing from you!

Your wynwood tech Recruiting Team ;-)
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