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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
- Lodges data of Customs documents (such as but not limited to Bill of Lading, Invoice) for miscellaneous importation or a nominated clients in the Expedient system
- Identifies and analyze the necessary documents needed for Customs Filing
- Provides timely responses to all requests, both externally to clients as well as internally to other departments
- Requests for documentation from relevant parties, as required.
- Updates the notes in system as regularly as necessary to ensure everyone is aware of any specific situation or problem on the consignment in question.
- Monitors incoming emails.
- Ensure there is no backlog/pending activities based on daily allocation; Perform basic reports.
- Informs Team Leads of any issue or escalation which may have impact on our Service Level Agreements
- Informs Team Leads of possible delays /workload cannot be achieved based on agreed timelines.
- Provide assistance to other team members.
- Query handling for any customs related questions.
- Makes clear and effective oral presentations to individuals and groups.
- Practices advance analytical skills on handling issues using relevant data.
- Execute other future tasks migration by the stakeholder in relation to Customs clearance operation.
- Contributes improvement ideas.
- Responsible for creating/updating standard process manuals (DTP) when required.
- Participate actively on all required team meetings.
- Performs other duties as assigned by direct superiors and managers.
- Compliance with the work procedures & data privacy
- Daily Huddle board updates
- Daily update of Productivity files
- Work overtime and/or on weekends when required.
- Handle and execute Healthcare/Pharma shipments (documentation) as per organizational guidelines, customer requirements and GDP Principles.
- Graduate of Bachelor of Science in Customs Administration is an advantage, or any Customs related course.
- Minimum of 2 yrs. work experience.
- Communicates effectively (verbal and written)
- High attention to detail
- Team Player
- Is able to prioritize and manage multiple tasks.
- Has a logistics background
- Previous working experience preferably in large/global organization.
- Excellent keyboard skills including numerical input
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