Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Sr. Customer Service Associate (Project-Based)

Salary undisclosed

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The Senior Customer Service Representative is responsible for providing product and service information and resolving product and service problems. This is achieved by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. A key expectation is to have the flexibility to handle multiple channels and be able to switch between B2B and B2C functions.

Key Responsibilities:
  • Coordinate and report directly to an Operations Supervisor
  • Professionally handle high volumes of incoming inquiries from customers (calls, emails, chats, social media, back office and other B2C/B2B channels)
  • Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services.
  • Resolve customer issues via one touch resolution guidelines and/or escalated process.
  • Maintain a balance between company policy and customer benefit in decision making.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers.
  • Demonstrate the ZALORA culture through both behavior and attitude.
  • Performs other duties or responsibilities as assigned.

Requirements:
  • Minimum of at least 3 to 6 months work experience in customer service
  • Ability to establish rapport and can easily collaborate with others
  • Analytical with effective negotiation and problem-solving skills
  • Strong conversational Tagalog and English communication skills
  • Technology must be at least i5 processor or similar specs, 4gb RAM, Windows 10
  • Internet connection must be at least 5 MBPS or higher.

**We are hiring for a project-based role with a 3-month duration. This position is ideal for those looking for short-term work.

Note: Only applicants genuinely interested in a temporary role should apply.
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